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Onboarding & Orientation

Onboarding & Orientation

Credentials, Compliance, & Orientation

Trusted Employee Onboarding

Onboarding Process & Timeline

When will I begin onboarding?

How do I onboard for my assignment with Trusted?

How do I get help with onboarding questions over the weekend or during a holiday?

Navigating My Onboarding Checklist

How do I upload a health document or credential?

What do the statuses mean on my onboarding checklist?

Assessments, Competency Exams & Modules

What score do I need to pass my competency exams?

What should I know about Relias & competency exams?

Where can I find study guides for Relias' and RN.com competency exams?

How do I submit pre-employment modules? And what should I know about these hours?

Drug Screens & Health Orders

What should I know about the urgency of my health orders and meeting the requirements?

Why was my credential rejected? How do I fix it?

What is the difference between all the Tuberculosis (TB) tests?

What if I want to decline a health requirement?

What is included on a drug screen?

I recently received a physical, can I use that instead of redoing it?

What kind of fit mask do I need, and what should I do if I have failed fit mask tests in the past?

Identification, Background Checks, & Employment Verification

Why do I need to verify and update my work experience?

Do I need a background check for each Trusted assignment?

Licenses & Certifications

What if I do not have a license yet for the state where my assignment is?

Why was my certification rejected? How do I fix it?

Onboarding Forms

What is the voluntary demographic survey?

Where can I find the forms I need for onboarding?

Changes to Contract During Onboarding

I am currently onboarding, what happens if I need to cancel my contract?

Orientation & First Day Information

What does orientation entail?

Where do I find my facility orientation and first-day information?

Do I get paid for orientation hours and how do those hours get calculated?

Reimbursement for Compliance Items

What expenses are eligible for reimbursement?

How do I submit a reimbursement request?

Other Question About Onboarding

What do I do if I still need help?

Trusted Human Resources

U.S. Equal Employment Opportunity Commission (EEOC)