Welcome To Trusted Health from the Trusted Human Resources Team!
The HR Team is here to help you with onboarding as a Trusted Employee.
Tracker is the system used for Federal Employment Compliance. Form I-9 must be completed by all employees in the United States within 3 days of beginning work.
For more information on completing your I-9, please visit our guide here.
ADP is the system used for payroll and benefits administration as well as other onboarding items.
Helpful Tips:
While ADP does have an app, please register your account from a computer so that you can access all features of onboarding. Not all features are available in the app version, and ADP functions best with the browser google chrome.
ADP Accounts are employer-specific, so even if you have an existing account, you must create a new one through Trusted. If you have used ADP previously, you may need to clear your browser history, cookies, and cache so that it doesn’t try to pull old account information.
SETTING UP YOUR TRUSTED ADP ACCOUNT
You will receive an email from ADP containing a Personal Registration Code. Please check all of your inboxes, including junk, spam, and promotions folders.
If you do not receive your PRC email within an hour of receiving your Trusted Welcome Email, please send an email to hello@trustedhealth.com with the subject "PRC Needed."
Once you receive your PRC, you can create your Trusted ADP Account!
Use the following instructions to create your account:
Go to this URL:https://workforcenow.adp.com
On the Welcome page select CREATE AN ACCOUNT to create a new account
Click I HAVE A REGISTRATION CODE and enter the Personal Registration Code in your ADP email and continue
1. Tax Withholding Forms
As your employer, we are required to deduct taxes for the state you are working in. However, we can also set up deductions for the state you live in upon your request. Please see our Tax Withholding Guide for more information.
You will submit your tax withholding forms directly through ADP by going to… Myself > Pay > Tax withholding
We provide an optional resource for tax guidance here.
2. Direct Deposit Set Up
You will enter your Direct Deposit information directly in ADP by going to… Myself > Pay > Pay Options
Please note that Trusted does not issue paper checks
For more details on direct deposit accounts, please see our Direct Deposit Guide.
3. Enrolling in Benefits
*** NOTE: You are eligible for benefits ONLY if your current contract states that you are working for >20 hours in total weekly.
To enroll in benefits in ADP, you will go to:
Myself > Benefits > Enrollments
This feature is only available in ADP 7 days before your official start date
If you are eligible but do not wish to enroll in benefits, you can waive them by going to the same location in bold above. Lack of any action would also result in an automatic waiver of benefits.
Please review our full benefits guide here.
Sequoia is Trusted’s Benefits Broker and is ready to answer all your benefit-related questions. You can contact their advocacy team here.
You can download the Sequoia Mobile app (highly recommend) to easily access benefit info after enrolling in ADP, as well as chat with their advocacy team directly through the app.
The Sequoia app is also where you will have access to the free wellness benefits that Trusted offers.
All Employees are automatically enrolled in our Employee Assistance Program (EAP) that is administered through Magellan. This is a FREE benefit, more information on this can be found here.
Check out our ADP Forms Library via Resources > Forms Library
to view all of your health and welfare plan notices including:Healthcare Exchange Notice
Wrap Summary Plan Description and Carrier Evidence of Coverage (EOC) Documents
Summary of Benefits and Coverage (SBC)
HIPAA Special Enrollment Rights
Children’s Health Insurance Program Notice (CHIP)
Notice of Newborns and Mothers Health Protection Act
Notice of Women’s Health and Cancer Rights Act (WHCRA)
Medicare Part D Notice of Creditable/Non-Creditable Coverage
It takes up to 7 days for your enrollment selections to be processed in the carrier’s system. Once this has been completed, you can access your medical cards directly through the carrier’s website (Aetna/Kaiser) OR through Sequoia.
IMPORTANT NOTE: All benefits are effective on day 1 of employment. You have 30 days to finalize your elections as a new hire. HOWEVER, YOUR COVERAGE WILL ALWAYS RETRO-DATE BACK TO DAY 1. If you take the full 30 days to finalize your elections, there will be catch-up deductions on the following pay to cover costs for the first 30 days.
PLEASE NOTE: ALL selections, entries, and updates made in ADP will be routed to the HR team for approval. All entries are approved within 1 business day M-F. Once approved, the entry will appear in your account.
Need to update personal information such as name, address, or email in ADP?
Check out this article on how to do so!
If you have any questions/concerns regarding internal Trusted Onboarding, please contact the Trusted HR Team at hello@trustedhealth.com with the subject line “ADP assistance.”