If you experience a work-related injury, please ensure you take any necessary and timely action to ensure you receive the care you need. Please maintain receipts for the care you receive as it will be eligible for reimbursement.

When possible, please notify your manager or supervisor as soon as possible so that they're able to file a report internally.

In addition, please let us know as soon as possible! We will ensure a claim gets filed, you're able to get the follow-up care you need, and that you are properly reimbursed. You can let us know by calling 415-466-1466 if it's urgent. If not urgent (i.e. needlestick that occurred, no active injury and proper steps have been taken) please reach out using the Inbox messaging. If you need immediate assistance, please call and choose the Emergency Line option.


Workers Comp FAQ

What is Workers Compensation (or Workers Comp) Insurance?

Workers compensation is insurance that is paid by the company for personal injury or death by accidents arising out of and in the course and scope of employment. Worker’s compensation provides limited benefits to injured workers in the form of medical treatment, compensation for lost wages, and compensation for the loss or loss of use of parts of the body. If an employee dies in a workplace accident, the employee’s dependents may become eligible to collect death benefits.

Who is Trusted Health’s Workers Comp broker?

We have partnered with Sedgwick to handle our workers compensation claims.

What do I do if I get injured?

If you get injured on the job, please seek proper care immediately! Please also reach out to your Clinical Success Partner ASAP and report the incident to them. Your Clinical Success Partner will provide a link to complete an injury form (Please complete that injury form within 24 hours.) HR will email you confirmation once your claim has been submitted.

What are the next steps after reporting my injury?

Our team at Trusted Health will review the incident and will be back in touch ASAP regarding next steps, any additional information needed, and to provide all resources available to you!

Should I report an injury to my Clinical Success Partner even though I feel fine?

Yes! It doesn’t hurt to report the incident to your Clinical Success Partner. Even if you are not seeking medical care, reporting the incident allows us to track the information and determine if there are any trends that we can address.

Where can I go for medical care?

For your initial visit you can go anywhere! For any follow up visits for a workers compensation related injury, you will work with your Sedgwick adjuster to determine in-network facilities in your state.

What do I do if I get a bill for an injury that is covered by Workers Comp Insurance?

If your injury has resulted in a Workers Compensation claim, our broker Sedgwick will be in touch to guide you through the process! If you receive a bill, please send that bill to the Sedgwick adjuster that you have been working with and they will take care of it.

Who can I reach out to if I have questions?

If you have any questions, please do not hesitate to reach out to us directly via email at hello@trustedhealth.com!

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