The health items listed on your onboarding list are specific to the facility of your Trusted assignment. Therefore, health documents that may have sufficed in the past or for a prior assignment might not meet requirements for a new assignment.

Review each item carefully for the details of the requirements. For example, while one facility may accept vaccinations, another may require titers only. Some documents require very specific details or signatures and will be rejected if they don't meet the facility requirements.

❗️ It's important to upload any health documentation you already have on file as soon as possible within 24 hours so that we're able to review them and determine what health orders you'll still need. We schedule titers with your drug screen as well, so you don't need to make additional trips. It's common for health orders to take 5-7 business days to result, so prioritizing them will prevent any delays.

For any additional health items that you need to meet facility requirements, Trusted will order and pay for these health documents. If for any reason we can't order health docs but you are able to complete them without our order, you will be able to submit receipts for reimbursement.

  • Some clinics are walk-in while others require appointments. We recommend calling the clinic to see if an appointment is needed.

  • Once you go in for your health documents the results can take anywhere from 3-7 business days (sometimes longer.)

    • For orders through Trusted, we'll receive results directly and upload them to your profile for you.

    • If you do receive copies, feel free to upload them to your profile.

    • If you obtain the health documentation (and get reimbursement,) you will be responsible for uploading the results you receive.

Here is what each status indicates on your onboarding checklist:

  • Incomplete (gray): You have not yet input or uploaded necessary information.

  • Verifying (yellow): You have inputted and/or uploaded information and it is pending Trusted review.

  • Complete (green): This item has been reviewed by Trusted and submitted to your facility for final approval. No action is needed from you at this time.

  • Rejected (red): This item does not meet the facility requirements specified and requires further action from you.

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