Requirements

The health items listed on your onboarding list are specific to the facility of your Trusted assignment. Therefore, health documents that may have sufficed in the past or for a prior assignment might not meet requirements for a new assignment.

Review each item carefully for the details of the requirements. For example, while one facility may accept vaccinations, another may require titers only. Some documents require very specific details or signatures and will be rejected if they don't meet the facility requirements.

It's important to upload any health documentation you already have on file as soon as possible within 24 hours so that we're able to review them and determine what health orders you'll still need scheduled with your drug screen. It's common for health orders to take 5-7 business days to result, so prioritizing them will prevent any delays

Additional Health Orders

For any additional health items that you need to meet facility requirements, Trusted will order and pay for these health documents. If for any reason we can't and you are able to, you will be able to submit your receipts for reimbursement.

  • Some clinics are walk-in while others require appointments. We recommend calling the clinic to see if an appointment is needed.

  • Once you go in for your health documents the results can take anywhere from 3-7 business days (sometimes longer). For orders through Trusted, we'll receive results directly and upload them to your profile for you. If you do receive copies feel free to upload them to your profile. If you obtain the health documentation (and get reimbursement), you will be responsible for uploading the results you receive.

Statuses

  • Red: rejected by Trusted

    • Review note for details on rejection reason

  • Yellow: pending verification from Trusted

    • Hang tight - we haven't reviewed it yet

  • Green: approved and good to go!

    • You're all set!

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