Your Compliance Coordinator reviews all of the documents that you upload to your Onboarding Checklist. If the document you've uploaded does not meet the facility's requirements, your Compliance Coordinator will reject the document. Your Compliance Coordinator will document the reason for the rejection in your Onboarding Checklist so that you can quickly identify and resolve the problem. You'll see the rejection reason in red.
Once you have uploaded the correct document, the Onboarding task will turn yellow, indicating that your document is now pending review again.
What are the common reasons a certification will get rejected?
ISSUER
Most facilities only accept American Heart Association (AHA) certifications for PALS, ACLS, BLS, & NIHSS
If your NIHSS is not from the American Heart Association, please use this link to take NIHSS through AHA for $10.00.
Your Certification is from AHA but is RQI. Please make sure your RQI is up to date and renewed every 3 months (if applicable) at an RQI machine. If your certification is through RQI please use this link to verify and upload with E-card/wallet card.
CARD TYPE
The E-card full page (see example below) is typically required, rather than the wallet card.
If you have a wallet card you can look up your E-card through this website.
EXPIRATION
Your certification expires within 30 days of your start date. Please have a class scheduled already as the facility will require an active certification in order for you to be cleared to start working.