With Trusted, onboarding for your new assignment should feel simple. Here's how it works and what you can expect!

Your Compliance Coordinator will be your go-to person.

While your Nurse Advocate helped you land your travel assignment, your Compliance Coordinators are experts in everything you need to successfully onboard for your assignment and who will partner with you to ensure you’re compliant to get started on time. Your Compliance Coordinator is here to answer any questions you might have, and you can reach them using Inbox or via the Trusted Care Team line (415-466-1466.)

Everything you need to complete is on your Onboarding Checklist.

Each facility has specific requirements (certifications, health documents, forms, modules, etc) that need to be completed by a deadline prior to your start date. Once the onboarding checklist is published, you can see this when you login to your Trusted Health dashboard, both on your computer and on the Trusted Health mobile app! These requirements will be made available to you via your onboarding checklist and will notify you once it's live and ready for your review.

Access your checklist through the computer app by selecting 'Complete Onboarding' on your Homepage.

Or, you can access this through the mobile app when you log into your app, your onboarding checklist will be the first thing you see. You can navigate back to this page at any time by clicking the 'Assignment' tab on the bottom left. Onboarding is broken down into sections, all accessible via the Assignment home screen: General, Background & Identification, Licenses & Certifications, Assessments, and Health Documents.


Your Compliance Coordinator will order your drug screen for you.

We’ll take care of ordering your drug screen and help facilitate anything you’ll need to meet these requirements. Just let us know which zip code works best for you, and we'll take care of the rest! We'll also pay for these orders up front and send you all the information you need for them.

We'll send you reminders via Inbox throughout onboarding.

Whether it’s a reminder to complete your drug screen or a notification regarding a change or update in requirements, your Compliance Coordinator will be in touch via your Trusted Inbox to make sure you're ready to start your new assignment without a hitch!

You'll receive your assignment information when you complete onboarding.

Once you’ve finished your onboarding tasks and the facility has reviewed your file for compliance, we'll send you an email with everything you need (including First Day Information and orientation details) to have a great first day at your new travel assignment!

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