Tech Support (Getting Started)

Find answers to troubleshooting common questions on navigating Matches and your Trusted Profile.

7 articles in this collection
Written by Trusted Care Team

Matches

What happens if there is an error in the Match?

Seeing an error message when viewing your Matches.

Written by Trusted Care Team
Updated over a week ago

Why am I not seeing Matches?

Reasons why you are not seeing Matches.

Written by Trusted Care Team
Updated over a week ago

References

Why are my references still pending?

What to do if your references are still pending.

Written by Trusted Care Team
Updated over a week ago

Skill Checklists

What do I do if my completed skills checklist is not uploading?

Troubleshooting issues with completing your skills checklist.

Written by Trusted Care Team
Updated over a week ago

What do I do if I don't receive an email from Relias?

Troubleshooting issues with completing your skills checklist.

Written by Trusted Care Team
Updated over a week ago

Trusted Profile

How do I reset my password?

Resetting your password for your Trusted account.

Written by Trusted Care Team
Updated over a week ago

Other

How do I get tech support?

Written by Trusted Care Team
Updated over a week ago