Tech Support (On Assignment)

Find answers to troubleshooting common questions on navigating the Trusted website and mobile app.

10 articles in this collection
Written by Trusted Care Team

Benefits & ADP

How do I update my personal info in ADP?

Update your name, phone number, email address, and/or personal address in ADP.

Written by Trusted Care Team
Updated over a week ago

Contract

I was told a contract was being sent to me, where can I find it?

How to sign your contract

Written by Trusted Care Team
Updated over a week ago

Health Documents & Credentials

I can't upload my health document, what do I do?

Troubleshooting for health document uploads

Written by Trusted Care Team
Updated over a week ago

Onboarding

Why was my credential rejected? How do I fix it?

What to do if your onboarding items have been rejected

Written by Trusted Care Team
Updated over a week ago

Timekeeping App

How can I find help for a timekeeping error message?

What to do if you receive a timekeeping error on the Trusted Mobile App

Written by Trusted Care Team
Updated over a week ago

Matches

Why am I seeing Matches for specialities I have turned off in my filters?

An overview of shared Matches

Written by Trusted Care Team
Updated over a week ago

References

My reference said they have not received the request, how do I resend it?

What to do if your reference has not received a reference form

Written by Trusted Care Team
Updated over a week ago

Skill Checklists

My skills checklist is expiring, how do I get a new one?

Written by Trusted Care Team
Updated over a week ago

Profile

How do I reset my password?

Written by Trusted Care Team
Updated over a week ago

Other

How do I get tech support?

Written by Trusted Care Team
Updated over a week ago