Pay

For all questions related to how Trusted pay rates, payment, payroll, taxes, stipends, and the Trusted Timekeeping App work!

48 articles in this collection
Written by Trusted Care Team

Timekeeping App

What is Trusted's timekeeping policy?

How and when to submit your time to Trusted.

Written by Trusted Care Team
Updated over a week ago

When is my time due? How do I submit my time?

How to submit your time in the Trusted Mobile App and get paid!

Written by Trusted Care Team
Updated over a week ago

How do I enter my "sleep pay" hours? What are the different hour types I can select from?

A step-by-step guide to logging non-productive hours, and the different type of hours you can add in the Trusted App.

Written by Trusted Care Team
Updated over a week ago

How do I record hours during daylight savings time?

Written by Trusted Care Team
Updated over a week ago

How do I log time for my pre-employment modules?

Written by Trusted Care Team
Updated over a week ago

Should I submit time from classes or meetings?

Which classes and meetings can be submitted in the Trusted Mobile App

Written by Trusted Care Team
Updated over a week ago

How can I edit my hours from a past paystub?

How to report changes to hours worked during a prior pay period

Written by Trusted Care Team
Updated over a week ago

When is my time due if I am on an alternate work week schedule?

How to determine your timecard's due date if you are working on an alternate schedule

Written by Trusted Care Team
Updated over a week ago

Facility Timekeeping

What is facility time?

An overview of facility time

Written by Trusted Care Team
Updated over a week ago

How do I upload a photo or attachment of my Facility Time in the app?

How to attach a copy of your facility's timekeeping record in the Trusted Mobile App.

Written by Trusted Care Team
Updated over a week ago

What if I can’t get a copy of my facility's timekeeping by the due date?

What to do if you will not have a copy of your facility's timekeeping system before your time is due in the Trusted app

Written by Trusted Care Team
Updated over a week ago

What if my facility is closed for a Holiday?

How to track your time if your facility is closed in observance of a holiday

Written by Trusted Care Team
Updated over a week ago

Payment

When & how will I get paid?

Written by Trusted Care Team
Updated over a week ago

What if my funds get returned?

It's payday and you notice you have not been paid, what do you do?

Written by Trusted Care Team
Updated over a week ago

Where can I find my paystubs?

Accessing pay statements in ADP.

Written by Trusted Care Team
Updated over a week ago

What is a payroll preview & what do I do if I have a question after receiving it?

Written by Trusted Care Team
Updated over a week ago

How do I navigate my pay preview?

Written by Trusted Care Team
Updated over a week ago

How long do I have to make changes to my direct deposit accounts or tax withholdings?

Payroll Deadlines

Written by Trusted Care Team
Updated over a week ago

What happens if I don’t submit my timecard?

Written by Trusted Care Team
Updated over a week ago

Understanding Pay Rates

What’s a base rate?

Written by Trusted Care Team
Updated over a week ago

What’s a charge rate? When does it apply?

Written by Trusted Care Team
Updated over a week ago

What is per diem pay?

Understanding your tax-free stipends.

Written by Trusted Care Team
Updated over a week ago

What’s an overtime rate? When does it apply?

Written by Trusted Care Team
Updated over a week ago

What’s a doubletime rate? When does it apply?

Written by Trusted Care Team
Updated over a week ago

What’s an extra time rate? When does it apply?

Written by Trusted Care Team
Updated over a week ago

What holidays are eligible for holiday rate & how does it impact my pay?

Trusted's observed holidays, tracking time during holiday weeks, & holiday rate FAQ.

Written by Trusted Care Team
Updated over a week ago

Am I eligible for surge or incentive pay at Trusted?

Written by Trusted Care Team
Updated over a week ago

Payroll Issue

What if there’s a problem with my compensation?

Written by Trusted Care Team
Updated over a week ago

Taxes & Stipends

I have an important tax question, can you help me?

Tax Partnership

Written by Trusted Care Team
Updated over a week ago

How do state tax deductions work?

Written by Trusted Care Team
Updated over a week ago

How do I update my tax withholdings?

Updating tax withholdings in ADP

Written by Trusted Care Team
Updated over a week ago

What’s a stipend? How is it related to reimbursements?

Written by Trusted Care Team
Updated over a week ago

Does Trusted offer tax-free housing and meal reimbursements?

How Trusted's tax-free reimbursements work for travel nurses

Written by Trusted Care Team
Updated over a week ago

How much of my pay is taxable vs. non-taxable?

Written by Trusted Care Team
Updated over a week ago

Why are stipends paid per shift?

Written by Trusted Care Team
Updated over a week ago

When do my stipends begin and end?

Written by Trusted Care Team
Updated over a week ago

Reimbursement, Meals & Breaks

How do rest breaks work?

Written by Trusted Care Team
Updated over a week ago

How do meal breaks work?

Written by Trusted Care Team
Updated over a week ago

What is a meal/rest waiver form & do I need to sign it?

What the meal/rest waiver form is, attached blank forms, & when to submit it.

Written by Trusted Care Team
Updated over a week ago

How do I submit a reimbursement request?

Written by Trusted Care Team
Updated over a week ago

Time Off, On Call, Call Back & Guaranteed Hours

What’s an on-call rate?

Written by Trusted Care Team
Updated over a week ago

What’s a call-back rate?

Written by Trusted Care Team
Updated over a week ago

How do I log my time if I'm on call or on call & called back in the same shift?

The breakdown of how to log your time during shifts where you were placed on call and how this affects your pay!

Written by Trusted Care Team
Updated over a week ago

How do I log a 24 hour on-call shift?

Written by Trusted Care Team
Updated over a week ago

What's a cancellation policy? When are my hours guaranteed?

Written by Trusted Care Team
Updated over a week ago

How do I log my approved time off into Trusted Mobile App?

Written by Trusted Care Team
Updated over a week ago

Other

Do I get paid for orientation hours?

Written by Trusted Care Team
Updated over a week ago

Can I request a rate increase?

Written by Trusted Care Team
Updated over a week ago