Saving for Your Future
At Trusted, we’re committed to supporting the whole you — today and in the future. That’s why we offer a 401(k) retirement plan, giving our clinicians a seamless way to save for retirement through Betterment, our 401(k) provider.
You can review the Trusted 401(k) Basics Webinar for an in-depth overview.
Opting In
All Trusted Nurses are eligible to opt in to the plan by creating a Betterment account and setting their deferral amounts.
Important: There is no automatic enrollment. You must actively create an account to begin contributing.
Employer Matching
Trusted offers a generous matching program:
100% match on the first 3% of your contributions
50% match on the next 2%
To qualify for employer matching (2025 Plan Year):
Must have accrued 1,000 hours worked
Must not be classified as a Highly Compensated Employee (HCE) during the prior calendar year (2024 HCE threshold: earnings over $155,000)
401(k) FAQs
What is a 401(k)?
A 401(k) is a tax-advantaged retirement savings account. Learn more about 401(k) basics here.
What vendor manages the plan?
Trusted partners with Betterment for 401(k) administration.
What if I didn’t receive the sign-up email?
If you already have a Betterment account (personal or through a prior employer), the invite will be sent to the email linked to that existing account.
Log in using that email, or contact support@betterment.com to update your email and request a new invite.
How do I track my hours for matching eligibility?
You can view your Lifetime Work Hours in ADP and on your pay statements.
(This is not visible in the Trusted App.)
How are contributions deducted?
Contributions (percentage or flat amount) apply to all gross wages, including bonuses and stipends.
Important: Elections above 85–90% may result in insufficient wages to cover required tax withholdings and benefits deductions.
Will my previously worked hours count toward the 1,000 hours?
Yes! If you worked over 1,000 hours with a single Trusted entity prior to 2025, you are eligible for matching — even if you return after a break (as long as the break is less than five years).
What happens if I leave Trusted?
Your Betterment account remains active.
You can leave it as-is or roll it over into another retirement plan.
Are there any fees?
Betterment charges a 0.18% management fee on your account balance.
Full fee disclosures are available within your Betterment account.
When will contributions start?
Contributions begin January 14, 2025.
You must set or change your contribution rate by the Friday prior to the pay date for it to take effect.
How does vesting work?
You are 100% vested immediately in:
Your contributions
Employer matching contributions
Any rollover and non-elective contributions
Do I have to participate?
No. Participation in Trusted’s 401(k) plan is completely voluntary.
Will I need to re-elect my contributions for each assignment?
No. Your elected deferral rate will stay active across assignments with Trusted.
Where can I see deductions?
Pay previews show earnings and stipends only.
Deductions (401(k), benefits, taxes) are reflected in ADP.
Are stipends counted toward my income for HCE status?
No. Stipends are reimbursements, not taxable income. Only your taxable earnings count toward the Highly Compensated Employee threshold.
Are 401(k) loans allowed?
Not at this time.
Trusted’s 401(k) plan through Betterment does not allow loans.
When are distribution requests approved?
Distribution requests are reviewed and approved by Trusted Payroll every Friday.
Need Help?
If you have additional questions:
First, check the 401(k) FAQ article
Contact Betterment directly:
718-400-6898
Monday–Friday, 9:00 AM–6:00 PM ET
For questions about deductions or contributions showing in ADP, please reach out to your Care Team through Inbox!