What is a Care Team?

Everything you need to know about your support system at Trusted!

Trusted Care Team avatar
Written by Trusted Care Team
Updated over a week ago

We're so excited to introduce you to your Care Team, your dedicated support system while at Trusted.

If you've just signed up for a Trusted Profile and are wondering how things work around here, you've made it to the right place. In this article, we'll talk through how you'll be supported while searching for, onboarding, and working on a Trusted travel assignment.

Who will I work with at Trusted?

Your Care Team is your support system while with Trusted. Your Care Team works together behind the scenes to make sure your questions are answered, your job search moves forward, and you've got everything you need to make confident decisions.

Who's on my Care Team?

Your Care Team is a group of travel nursing and facility experts who each specialize in a different part of the travel nursing journey. When you've completed your Trusted Profile and are ready to begin applying to Matches and interviewing, you'll meet your Nurse Advocate, who's an RN just like you, and works with you each and every time you begin a new Job Search. Your Nurse Advocate also assists you with any concerns/questions you have while working your contract.

Along the journey, you'll also be supported by:
-Compliance Coordinators, who assist with onboarding for your assignment and ongoing compliance while working
-Care Coordinators, who work with you at all stages of your travel journey to answer your questions as quickly as possible.

How can I reach my Care Team?

Wondering how to keep all these folks straight? Fortunately, you don't have to! You can easily get help and reach your Care Team through a number of different ways:

  1. By using sending a message in Inbox on your Trusted dashboard or from the Trusted iOS or Android app. We'll get your message where it needs to go!

  2. By phone call on the Trusted Care Line: (415) 466-1466

Are my Care Team members recruiters?

We get this question a lot. No, your Care Team members aren't recruiters. Traditional staffing recruiters are measured on sales quotes and how many nurses they place in roles.

At Trusted, your Care Team is measured on nurse happiness and ensuring you have a seamless experience and every time you begin a new travel Job Search.

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