We're so excited to introduce you to your Care Team, your dedicated support system while at Trusted.

If you've just signed up for a Trusted profile and are wondering how things work around here, you've made it to the right place. In this article, we'll talk through how you'll be supported while searching for, onboarding, and working on a Trusted travel assignment.

Who will I work with at Trusted?

Your Care Team is your support system while with Trusted. Your Care Team works together behind the scenes to make sure your questions are answered, your job search moves forward, and you've got everything you need to make confident decisions.

Who's on my Care Team?

Your Care Team is a group of travel nursing and facility experts who each specialize in a different part of the travel nursing journey. When you've completed your Trusted profile and are ready to begin interviewing, you'll meet your Nurse Advocate, who's an RN just like you, and works with you each and every time you begin a new travel job search.

Along the journey, you'll also be supported by a Care Coordinator (for general Trusted & travel questions), a Compliance Coordinator (for onboarding & ongoing compliance), and a Clinical Success Partner (another RN who will help you while on assignment).

How can I reach my Care Team?

Wondering how to keep all these folks straight? Fortunately, you don't have to! You can easily get help and reach your Care Team through a number of different ways:

  1. 📱 By text or phone call on the Trusted Care Line: (415) 466-1466

  2. 👩‍💻 By using the inbox feature on your Trusted dashboard

Simply call or text and let us know what you need and we’ll ensure it goes to the right team member. Please save this number as your Trusted Care Team. You can always reach us there, or anytime on inboxes!

When you've completed your Trusted profile and are ready to begin interviewing, we'll introduce you to your Nurse Advocate and explain how to reach them directly.

Are my Care Team members recruiters?

We get this question a lot. No, your Care Team members aren't recruiters. Traditional staffing recruiters are measured on sales quotes and how many nurses they place in roles.

At Trusted, your Care Team is measured on nurse happiness and ensuring you have a seamless experience and every time you begin a new travel job search. 💙

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