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How do I enroll in or change my benefits during my contract? What is a qualifying life event (QLE)?
How do I enroll in or change my benefits during my contract? What is a qualifying life event (QLE)?
Trusted Care Team avatar
Written by Trusted Care Team
Updated over 4 months ago
  1. How do I enroll in or change my benefits during my contract? What is a qualifying life event (QLE)?


    Qualifying Life Event

    Due to IRS guidelines, you cannot make changes to your health insurance benefits outside of your employer's annual open enrollment period unless you experience a qualifying life event (QLE). A QLE makes you eligible for a special enrollment period.

    You have 30 days from the date of your qualifying event to submit your requested change in ADP (see below) and you will be asked to include:

    1. Supporting documents.

    2. The date the change occurred.


    Outside of a special enrollment period, the only opportunity you have to make a change is during our annual open enrollment.

    The only exception to this rule is if you are still within 30 days of your assignment start date and you were eligible for a new hire enrollment event as a result of starting this assignment. In that case, you can make any changes to your benefits enrollments by logging into ADP and navigating to Myself > Benefits > Enrollments.


    QLE Effective Date

    The effective start date of your QLE enrollment becomes the QLE date. (i.e. If you get married on July 5, your change/enrollment is effective July 5th.)

    Types of QLEs

    You can view a full list of the different types of QLEs at HealthCare.gov.

    Required Documents

    Below are examples of qualifying life events and supporting documents. All documents must include the QLE date.

    Trusted only requires documentation for mid-year events (i.e. QLE special enrollment period)

QLE Type

ADP Life Event

Acceptable Supporting Document Examples

Legal Marriage/Domestic Partnership (DP) Status

Marriage

  • Marriage Certificate

  • Marriage License

  • Partnership affidavit

  • Municipal domestic partnership registration

  • State domestic partnership registration

  • State civil union license

Divorce/Legal Separation

Divorce/Legal Separation

  • Divorce Decree

  • Dissolution of Marriage/Partnership

  • Legal Separation Agreement/Decree

Adding a Dependent (Child)

Add New Child

  • Birth Certificate

Adoption

Adoption

  • Adoption Court Order Paperwork

Child Loss of Other Coverage

Child Gains Eligibility

  • COBRA letter

  • Documentation from carrier

  • Documentation from parent's employer on company letterhead

Death

Death in Family

  • Death certificate

Employee Loss of Other Coverage

Add Employee Coverage

  • COBRA letter

  • Employer documentation on letterhead

  • Carrier documentation

Spouse/DP Loss of Employment

Add Spouse/Domestic Partner Coverage

  • COBRA letter

  • Termination documents on company letterhead

  • Unemployment application

Spouse/DP Change in Worksite

Add Spouse/Domestic Partner Coverage

  • Employer documentation on company letterhead showing change and impact on eligibility

Spouse/DP Leave of Absence

Add Spouse/Domestic Partner Coverage

  • Employer documentation on company letterhead stating employee has begun or returned from leave

Employee Gain of Other Coverage

Drop Employee Coverage

  • Employer documentation on letterhead including new coverage effective dates

  • Carrier documentation including coverage effective dates

Spouse/DP Start of Employment or

Gain Other Coverage

Drop Spouse/Domestic Partner Coverage

  • Employer documentation on letterhead including new coverage effective dates

  • Carrier documentation including coverage effective dates

Place of Residence

Add Employee Coverage

  • Employer documentation on company letterhead on how residence change affects employee (ie availability of different health plans).

Submitting a QLE Request in ADP

  1. Navigate to Myself > Benefits > Enrollment > Report a Life Change.

  2. Pick the most appropriate QLE Type for your event & select if dependents need to be added.

  3. Confirm that your dependent information is correct (if applicable) and select ‘Continue to Enrollments’ to select your plans.

  4. Choose your plans and coverage level (i.e. You or Yourself + Spouse).

  5. Upload your supporting documents which include the QLE date, and click Save.

  6. Review the summary and ensure everything looks correct, select Submit Enrollment.

  7. You’ll see a confirmation notice after you’ve successfully submitted it. The HR team will review your documents/submissions and approve them within 1 business day.

If you run into any issues submitting in ADP or have questions, please reach out to your Care Team for assistance by sending a new message in Inbox:

How to send a new message in Inbox
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