How does approved time off work?
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Written by Trusted Care Team
Updated over a week ago

How does approved time off work & where can I find it?

Your approved time off will be indicated at the bottom of the first page of your contract.

There are two things to keep in mind regarding time off and compensation.

  1. First, any approved time off will be unpaid. Sick time is not able to be applied to personal or approved time off.

  2. Second, because your stipends are paid out in accordance with shifts worked, you will not receive a stipend for any contracted shifts that are not worked - including for approved days off.


How do I log my approved time off into Trusted App

If you have approved time off and you were not off for the entire week, use the additional notes field to include this detail when you submit your weekly timecard. If you have approved time off on your contract for the entire work week, your weekly timecard submission is not required.


How do I cancel approved time off?

If you plan to work during your previously approved time off, let your Care Team know as soon as possible so that we can remove these days from your contract. If you work during any approved time off without removing these dates from your contract, Trusted will be unable to pay you for this time, so be sure to reach out as soon as you know you will be available to work.

In order to be paid for the time you work during your approved time off, we'll need a 72-hour notice and either:

  1. A written note from your facility manager acknowledging your availability/cancellation of approved time off, or

  2. Proof that you've been added to the schedule for days that were previously approved for time off.

Please reach out to your Care Team by sending a message through Inbox to get this process started.


What about paid time off (PTO)?

We don't have PTO at Trusted, but you may be referring to your sick time! You are entitled to sick leave for illness, injury, or to receive medical care, or for any other reason permitted by applicable law. This includes, but is not limited to, routine medical and dental appointments, for yourself, your child, parent, spouse, registered domestic partner, your spouse's or registered domestic partner’s child, or other persons designated by federal, state, and local laws, when such person is ill or injured, or receiving medical care.

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