Why am I not seeing Matches?
Trusted Care Team avatar
Written by Trusted Care Team
Updated over a week ago

Your Match dashboard is designed to show you Matches in real-time that fit what you are looking for. We know what you are looking for based on what you told us in your Match filters!

Life plans change; so should your Match filters! Every time you update us on where and when you want to travel, right away you will see new Matches unique to you.


Why am I not seeing Matches?

You might not be seeing Matches for 2 reasons.

The first reason is you haven't set your Match filters and verified your contact details to unlock your Matches, you only need to do this once ever!

The second reason could be that you have completed the first step, but your Match filters are too narrow and do not return any results.

UNLOCK YOUR MATCHES

To unlock your Matches you just need to verify your contact details & set your Match filters. We promise it won't take long to do! From your homepage, you'll need to scroll down and select unlock matches. This will take you to any remaining questions or verification steps you need to complete.

CHECK YOUR MATCH FILTERS

Your Match filters could be too narrow and not return any results. You can update your filters from your Match Dashboard.

Check out these 3 things in your Match filters:

Date. Your desired start date might be too far out to see many live jobs. Start dates that are 6 weeks out or less from today’s date are when you will see the most jobs since travel opportunities have a quick turnaround time.

Location. If you only have very specific locations down for us to match you to, there truly might not be a lot of jobs in that one location at a given time. Try adding a few more locations that would consider for an upcoming assignment!

Specialties. Make sure to add all of the specialties that you are qualified for and willing to work in as a traveler.

If you’ve done all of that and you are still not seeing Matches, it might mean there are not many jobs open in the locations you want, for your specialty, at this time.

We are adding new locations every single day, and your Match dashboard will update in real-time whenever we do get that exact opportunity you are looking for! Make sure your notifications are turned on and your profile completeness is at 100% so as soon as it does pop up, you can act quickly and get in front of that hiring manager!

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