All Collections
Credentials & Health Docs
Skills Checklists & Competency Exams
What should I do if the Relias website is not working?
What should I do if the Relias website is not working?

How to troubleshoot the Relias website

Trusted Care Team avatar
Written by Trusted Care Team
Updated over a week ago

โ— If you are experiencing connectivity issues with the Relias website, first verify that you are accessing Relias through this link only.

Be sure you are using the Google Chrome browser on a desktop computer. Other browsers tend to be glitchy!

Second, check your internet connection. If you are in an area with poor service, you may want to try again later when you are in an area with better connectivity.

If you are still having trouble, click this link to take you to the Relias login page where you can select view system requirements on the Relias login page to ensure that your device meets the minimum qualifications.

If you receive results that your device specifications are not officially supported or may cause problems with certain features, please update your device to meet the minimum qualifications and then try accessing Relias again.

Did this answer your question?