We believe in providing as much transparency as possible, especially when it comes to your pay and compensation, so you can make informed decisions and understand how it impacts you.
How are rates set?
Rates are set by the healthcare facilities based on what trends they may be seeing in the market. Thus, they can fluctuate based on supply and demand.
Why & when do rates change?
Rates can change for a variety of reasons. One could be the demand for healthcare professionals. This means if healthcare facilities urgently need additional nurses or are having trouble attracting them such as during a surge or at times of high census during winter needs, they may increase their rates in order to compete. Conversely, rates will usually lower in response to a decreased need or an abundance of nurses willing to work the opportunities. This can happen at any time - from the time the job is posted through the end of your assignment.
What is the process when Trusted is made aware of a rate change?
As soon as Trusted is made aware of a rate change, we update our Matches to ensure they are reflecting the most accurate pay rates!
If you are on assignment with Trusted and we are made aware of a rate decrease by the facility, we will reach out and let you know. We understand the impact of compensation variability and always advocate on your behalf to avoid mid-assignment compensation changes. However, once the facility has decided to proceed with this change, we are unable to further negotiate or change your contract.
When rates decrease once you've signed a contract for an assignment, whether you're onboarding or working, you have the option to accept the new rate or decline it and terminate the remainder of the assignment since the facility is not able to honor your existing rate. The decision to decline the rate change and terminate your assignment will not result in any repercussions or disciplinary action with Trusted, and we do everything we can to ensure the same is true with the facility.
And if you're interested, your Care Team will work to connect you to a new opportunity!
For a more in-depth explanation of rates and compensation, check out the Trusted Guide to Bill Rate & Compensation.