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What happens if I don’t submit my facility time to Trusted by the deadline? Or promptly resolve required corrections after submitting my time?
What happens if I don’t submit my facility time to Trusted by the deadline? Or promptly resolve required corrections after submitting my time?
Trusted Care Team avatar
Written by Trusted Care Team
Updated over 8 months ago

❗ Late submissions and/or submissions that do not include an acceptable copy of facility time may result in a delay in payment. Corrections must be submitted no later than 10 am PST on Mondays.

If you don’t submit an acceptable copy of your facility time by the deadline, we are not able to process your time for payment that upcoming Friday. Any time submitted after the deadline each week will be paid the following Friday. This is due to the necessity of having to close and process payroll to ensure all of our nurses and allied health professionals who submit their time accurately and on time get paid by that Friday!


When is the deadline to submit my time?

  • If your workweek is Sunday - Saturday, you need to submit your timecard no later than Sunday at 12pm PST.

  • If your workweek is Monday - Sunday, you need to submit your timecard no later than Monday at 12pm PST.

If you are working on an alternate work week or are unsure about your timecard's due date, take a look at the due date at the bottom of your timecard to see when the deadline is to submit your time.


What would cause my timecard to be rejected?

  • If your facility time attachment doesn’t include all requirements (your name, dates, hours worked, and hour type)

  • If you have a paper timecard attachment that doesn’t have a supervisor's signature.

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