When is my time due?
If your workweek is Sunday - Saturday, please submit your timecard no later than Sunday at 12pm PST.
If your workweek is Monday - Sunday, please submit your timecard no later than Monday at 12pm PST.
We will send you a reminder on Sunday to submit your time if we have not received your submission by then. To account for unusual circumstances, we will send another reminder on Monday as a last call for submission before payroll closes for the week.
Every week your current timecard will display that week's due date. Be sure to submit your time in the Trusted app before this deadline.
Where will I need to track my time?
Per Trusted's Timekeeping Policy, all Trusted Clinicians will need to record their time at their facility and report time to Trusted via the Trusted App.
Facility Timekeeping
You will receive facility-specific timekeeping instructions along with first day instructions. Requirements may include clocking in and out, using Kronos or another electronic timekeeping system, completing a paper timecard, or entering time into a secondary app. Your facility's timekeeping method will determine what you need to attach to your time in the Trusted Mobile App; you can read more about specific requirements here. Be sure to obtain signatures from your manager if they are required!
If you have not received timekeeping instructions, please reach out to your Care Team via Inbox for assistance.
Reporting Time to Trusted
Your time is due in the Trusted app weekly by 12pm Pacific Time on Sunday (unless you’re on an alternate workweek) to be paid on time. To submit your time, attach an acceptable copy of your facility's timekeeping record. If you do not submit an acceptable copy of your facility time the submission may be rejected, potentially delaying pay.
If you are working on an alternate work week or are unsure about your timecard's due date, take a look at the due date at the bottom of your timecard to see when the deadline is to submit your time.
You can download the Trusted app here:
Android: http://trst.ly/get_android_app
iPhone: http://trst.ly/get_iphone_app
How to submit your time using the Trusted app?
Once you open the Trusted app, start by viewing your time on your current assignment.
Select
submit time
Select the applicable week
Then click
Add Attachmentsto upload a picture of your acceptable facility timekeepingAdd in any additional notes, this is not required
Click
continue
Acknowledge you have read and agree to the terms and click
submit my time!
You'll see a banner confirming your time has been submitted and the status of your time submission will reflect submitted
If you need to change hours or shifts on your attachment, please submit a new photo in the app of your facility timekeeping, or a punch correction form that verifies this change. To clarify something else already on your attachment, like hour types or punch times, just attach an unsigned paper time card to explain what's needed.
Video Tutorial
Here's a short video walking you through how to submit your time in the Trusted app if your facility uses an electronic timekeeping system:
Here's a short video walking you through how to submit your time in the Trusted app if your facility uses a paper timecard: