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What if I can’t get a copy of my facility's timekeeping by the due date?
What if I can’t get a copy of my facility's timekeeping by the due date?
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Written by Trusted Care Team
Updated over 8 months ago

❗ Late submissions and/or submissions that do not include an acceptable copy of facility time may result in a delay in payment. Corrections must be submitted no later than 10 am PST on Mondays. For more information on proper facility timekeeping, please see Trusted's Timekeeping Policy.


If you don’t submit an acceptable copy of your facility time by the deadline, we are not able to process your time for payment that upcoming Friday. Any time submitted after the deadline each week will be paid the following Friday. This is due to the necessity of having to close and process payroll to ensure all of our nurses and allied health professionals who submit their time accurately and on time get paid by that Friday!

If you are unsure of specific timekeeping rules for your facility or if you are having difficulty obtaining your facility's record of your time, please send your Care Team a message through Inbox so we can assist you!

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