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What is a pay preview and what do I do if I have a question after receiving it?
What is a pay preview and what do I do if I have a question after receiving it?
Trusted Care Team avatar
Written by Trusted Care Team
Updated over 8 months ago

What is a pay preview?

Once your submitted time is approved, you can click that week's time to access a pay preview for the gross weekly (before taxes, reimbursements, and other deductions) you can expect to be paid that upcoming Friday.

This is for transparency and for the opportunity for you to let us if anything looks wrong prior to payroll closing for the week.

If the payroll team has any questions for you regarding your submitted time, you will see a message at the top of your pay preview.

It is important to respond to and resolve any timecard issues immediately in order to prevent delays in your payment.


What do I do if I have a question or concerns after receiving my pay preview?

If there are any questions or corrections, please reply directly to the pay preview ASAP by clicking contact us at the bottom of the pay preview. As long as you reach out by Monday 10 am PST our payroll team can ensure your concerns are handled before closing payroll for the week.


What is included in my pay preview?

Pay previews include the pay breakdown of your weekly gross wages and stipends, your time entered by shifts and hours, and the attached proof of facility time you submitted.


What do I do if I don't receive a pay preview?

As long as you submitted your hours before the deadline, let us know if you didn’t receive your pay preview and we can ensure you get that ASAP!

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