How and when do I get started with my account in ADP?
You will receive a welcome email from the Trusted Human Resources Team one week prior to your original start date. If you sign your contract within a week of your start date, you will receive the email within 48 hours of signing your contract. If you do not see the email in your inbox, please check your spam/junk folder.
📣 To enroll in direct deposit, use this link to log into ADP: www.workforcenow.adp.com
The following steps should be done on a computer via Google Chrome (the ADP Mobile App doesn't currently support these functions).
Once you've registered using the steps outlined in your welcome email, you'll be presented with the ADP Onboarding Wizard. The wizard will take you through all of the required steps to complete your ADP profile. This process goes through completing tax withholdings forms and setting up direct deposit.
❗ Please ensure you complete all steps listed on the ADP Onboarding Wizard by day 1 of your contract.
How do I set up my direct deposit in ADP?
*Please note that your direct deposit account(s) should total 100%.
To add multiple bank accounts for direct deposit, be sure to add each account under a unique code when ADP prompts you to add each new checking account and routing number (e.g. CK1, CK2, CK3, SV1, etc.).
Example: Net Pay is $1,000
CK1 #1: partial net of flat $50 (or %)
CK2 #2: partial net of flat $150
CK3 #3: must be full net or the remaining amount ($800)
How do I make changes to my existing direct deposit accounts?
If you want to view or update your direct deposit information in ADP, go to www.workforcenow.adp.com and navigate to Myself > Pay > Payment Option.
*You may see a pop-up to enroll in the ADP Wisely card (this is a flexible and reloadable pay card via ADP - see below for more information). If you are not interested, just click cancel to continue adding your direct deposit account(s).*
If you want to add multiple bank accounts for direct deposit in ADP, be sure to add each account under a unique code (e.g. CK1, CK2, CK3, etc) when the system prompts you to add account and routing numbers.
Examples
Your net pay is $1,000 and you have 3 checking accounts where 2 are allocations and 3 is whatever is left of the net pay.
CK1 - checking account #1 for partial net of flat $50
CK 2 - checking account #2 for partial net of flat $150
CK 3 - checking account #3 for full net or the remaining amount ($800)
Your net pay is $1,000 and you have 1 checking and 1 savings account and you want each weekly pay to deposit 50/50 into each account.
CK1 - checking account #1 for a partial net of 50% allocation
SV1 - savings account #1 for a partial net of 50% or full net
How long does it take for changes I make to my direct deposit accounts or tax withholdings to be effective?
Our payroll department closes payroll at 11:00 a.m. PST each Tuesday. If you make updates to your direct deposit accounts or tax withholdings, the changes will be reflected on the following week's paycheck (the following Friday).
If you need these updates to be reflected the same week (for that Friday’s paycheck), you MUST make the updates prior to payroll closing AND notify HR before the payroll deadline.
If you have questions or concerns, please contact hello@trustedhealth.com for assistance with the subject title “ADP assistance”.
What do I do if I don't have an active bank account?
Trusted has partnered with ADP to bring an additional option for direct deposit.
Wisely Direct is a reloadable account that comes with a card and a mobile app. Wisely Direct is exclusively offered by ADP.
Enrolling/Activating a Wisely Direct Card Within ADP Employee Profile:
You can sign up for a Wisely Direct card by logging into ADP WFN Employee Self Service (both on the desktop and the ADP Mobile app) and following the on-screen prompts.
You must have an ADP profile registered for Trusted for the following set up.
Log in to your ADP employee portal.
Navigate to Myself > Pay > Payment options.
Follow the instructions to set up direct deposit to your Wisely by ADP® card.
You can find more details on Wisely Direct - Direct Deposit set up here.
**For any specific cardholder questions, regarding lost/stolen cards; fees; fraud protection; or additional card questions, please refer to the FAQ section on the Wisely Website or you may contact Wisely Cardholder Services. You will need to contact Wisely Direct as they will only speak to the cardholder.
Contact Wisely Direct Cardholder Services
Phone: 866-313-9029
❗ If you have any questions or concerns regarding ADP or setting up your direct deposit, please reach out to your Care Team for assistance by sending a new message via your Inbox or please contact hello@trustedhealth.com for assistance with the subject title “ADP assistance”.