What's an on-call rate?
The on-call rate is a flat per-hour rate applied when you’re not scheduled to physically be at your facility, BUT must remain available to work on short notice. Keep in mind that your on-call hours won’t count towards your contracted hours for the week.
What if my facility has different on-call terms & conditions than Trusted's?
In our continued efforts to equitably compensate our clinicians for call back and on call hours, our policy is to pay all clinicians according to our terms and conditions. As you may be familiar, facility policies apply to facility employees but don't always extend to contracted clinicians. As a Trusted clinician, our terms & conditions provide the guidance for your working experience.
In all aspects of our compensation packages, we strive to offer the best pay possible. This applies to many areas: call-back, holiday pay, guaranteed hours, etc. To ensure consistent treatment of Trusted clinicians, we pay based on the terms & conditions of our contract. This may not match facility policy or payments exactly in all cases.